Physical location of your equipment *(For example: 1st floor, 2nd room on the right)
Attach a photo of your installation label (required) *(The RCO installation label allows us to collect vital information about your installation, i.e. the date of installation, the last date of technical intervention and the serial numbers of your appliances to determine whether or not your products are covered by the manufacturer's warranty).
You can attach several files
Attach a photo of your installation (required) * Vous pouvez joindre plusieurs fichiers
Par le simple fait de soumettre un ticket d’assistance sur notre plateforme, le demandeur reconnait avoir pris connaissance de notre processus d’assistance et nos modalités de dépannage dont vous trouverez la description ci-dessous.